Travel Alerts Colombia

Colombia shuts Cali and Pereira visa offices for biometrics after Aug. 10 quake

Brandon Richards
Brandon Richards · · Updated
Verified · 5 sources· Updated August 30, 2026
Part of Colombia Travel Alerts & Entry Updates12 updates tracked
Colombia shuts Cali and Pereira visa offices for biometrics after Aug. 10 quake
By the numbers
Migración Colombia Office Status Post-Quake (offices)
Initially Suspended7 offices
Remaining Closed (Aug 14)2 offices

Colombia halts visa biometrics in Cali and Pereira after earthquake

Remote workers and foreign residents in southwest Colombia face processing delays after post-earthquake structural inspections forced local immigration offices to shut their doors.

Office closures stall foreigner ID registration

Migración Colombia suspended in-person services across several regional hubs following an Aug. 10 earthquake. While locations in Medellín, Armenia and Manizales have resumed regular operations, offices in Cali and Pereira remain closed without in-person service until further notice.

The shutdown halts all physical foreigner registration, biometrics collection, emergency travel permits and the issuance of the cédula de extranjería. Routine tourist arrivals at international airports remain unaffected, the agency confirmed.

Workarounds for digital nomads and visa holders

Online visa adjudications through the Ministry of Foreign Affairs continue to operate normally. Remote workers navigating Colombia's residency rules can still apply for and receive approved digital nomad e-visas online without interruption.

The bottleneck occurs during the mandatory post-approval step, which requires visa holders to complete fingerprinting and register their status within 15 days of receiving their visa or entering the country. Applicants assigned to Cali or Pereira must either reschedule their biometrics appointments at open immigration offices in nearby cities like Armenia or Bogotá or delay in-person filings until local structural checks finish. Standard fees and registration requirements remain unchanged.

Frequently asked questions

Which Migración Colombia offices are closed after the earthquake?
The offices in Cali, Pereira, Manizales and Quibdó remain closed until further notice. Offices in Armenia, Medellín and Popayán were cleared to reopen by Aug. 14.
Can I complete Colombian visa biometrics online?
No, biometrics require an in-person appointment at an operational center. Online pre-registration still works, but the mandatory biometric step must be done in person.
What immigration services are blocked at the closed regional hubs in Colombia?
Physical procedures are blocked, including foreign national registration, cédula de extranjería biometric processing and card collection, salvoconductos, and in-person regularizations for temporary protection and humanitarian permit holders.
How long do I have to register after getting a Colombian visa?
Foreigners normally have 15 days to complete registration and request an identity card. If your local office is closed, you may need to finish biometrics at an open center in another city.
What should I do if I already had an appointment at a closed Migración Colombia office?
You should wait for Migración Colombia to issue a new date or request a transfer through the agency's virtual customer service portal. If you need an urgent permit, go to the nearest open regional office.
Are tourist visa extensions still available in Colombia during the closures?
Yes, routine tourist extensions processed purely online remain operational. They can still be handled through the agency's web portal.

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